- Behaviour segmentation- which groups customers according to attitude, usage, or response to a product or promotion
- Benefits segmentation- which groups customers according to the different kinds of benefit they seek from the product
- Buyer-readiness segmentation- which groups customers according to the different stages that consumers normally pass through during the purchase process. These usually comprise awareness, knowledge, preferences and conviction
- Demographic segmentation- which groups customers according to demographic variables such as age, gender, family size, income. occupation, education, language, religion, race and nationality
- Ethnic segmentation- which groups customers according to the needs and strengths of ethnic communities or on the basis that they share a common, recognized heritage
- Geographic segmentation- which groups customers according to geographic factors such as country, region, climate and population density
- Interaction segmentation- which groups customers according to their preferences regarding channels, payment methods, promotions and communications
- Lifecycle segmentation- which groups customers according to their changing needs at different stages of their lives
- Loyalty segmentation- which groups customers according to different degrees of loyalty to supplier or brand
- Occasion segmentation - which groups customer according to their consumption of a product or service in certain situations in response to particular events, or at particular seasonal or cyclical times
- Profitability segmentation- which groups customers according to the degree of customer value to the enterprise (usually measures in terms of profitability)
- Psychographic segmenation- which groups customers according to different degrees of lifestyle, social behavior and personality characteristics
- Usage segmentation- which groups customers according to different degrees of their level and type of usage of product or service
11/29/2007
Segmentation categories
A few segmentation categories:
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